---
title: "How to Connect Your Mailbox"
description: "Learn how to connect Gmail, Outlook, and other email accounts to Receiptor AI, for real-time monitoring or retroactive scans."
url: https://help.receiptor.ai/en/articles/12087600-how-to-connect-your-mailbox
collection: "Getting Started"
updated: 2026-10-15
language: en
---

# How to Connect Your Mailbox

Learn how to connect Gmail, Outlook, and other email accounts to Receiptor AI, for real-time monitoring or retroactive scans.

## Adding Your First Email Account

Navigate to Emails

1.  Go to the left sidebar
    
2.  Click '_Collect_' > '[_Emails_](https://app.receiptor.ai/sources/accounts)'
    
3.  Click the '_Add an account_' button
    

![](https://staticfiles.gleap.io/gattachments/02Ladi7Kv4tsmxCMNQu3mCZMnpSRDZeV7cZ0CvBaro2mgm3YWEQ7xmIK2lTXAK2wILo3kIjfOPa.png)

4.  Choose your connection method (Google, Microsoft, IMAP)
    

![](https://staticfiles.gleap.io/ghelparticle/5iwBPeGnXFOHnwfYHdQ59XZzqcPJhumsG8J4JrPiD6cM5FiulqEsCO9uMaMUd5bL5mOuns1I9qk.png)

5.  You'll be redirected to your email provider's login page. **Sign in and authorize Receiptor AI to access your inbox.** Receiptor AI requires read-only access to scan receipts and invoices. We never send emails or modify your messages.
    
6.  Return to your dashboard to confirm the connection was successful. You can now **activate** [**Continuous Monitoring**](https://help.receiptor.ai/en/articles/12087605-how-to-start-continuous-monitoring-to-stay-organized-with-ongoing-expenses.md) or run a [**Retroactive Extraction**](https://help.receiptor.ai/en/articles/12087604-how-to-retrieve-past-documents-from-my-mailbox-with-retroactive-extraction.md).
    

## Connecting an IMAP Account

If you need to connect an email provider via IMAP (for example, Yahoo Mail), choose **IMAP** as your connection method and complete the fields as follows:

1.  **Email address:** Enter your full Yahoo Mail address.
    
2.  **Password:** Depending on the email service provider, it could be your account password or an app-specific password (see your email provider's instructions for creating one).
    
3.  **Server:** You can find it via your email provider's instructions (e.g., `imap.mail.yahoo.com`)
    
4.  **Port:** Leave the default port as `993` (the standard secure IMAP port).
    
5.  Click **Proceed** to finalize the connection.
    

![](https://staticfiles.gleap.io/gattachments/LOMlLWB9CIMAqlAf1gRBKkjnTdFYolqUyfCNsYFnJ7G06HpmYkfO09fny5C5PJwHX46dCfWUSaT.png)

## Inviting users to connect their email inbox to your organization

You can decide to add someone's email inbox to your Organization by using the '_Invite a Guest_' button. **The guest's email inbox will be connected, but they won't need to create an account** or have access to the Organization.

1.  Navigate to the '_Collect_' > '[_Emails_](https://app.receiptor.ai/sources/accounts)' section.
    
2.  Select the '_Invite a guest_' option to begin the process.
    
3.  Add your guest's email address. He'll receive an email asking him to grant Receiptor AI read-only access to his inbox.
    

![](https://staticfiles.gleap.io/gattachments/tYBbh7VIKVaUaw8krDGEJq1ldwwWMevOMVfDQQzKqpHlp4jcHp4fcWhG3EdbCeqt7HKNtAXgnVI.png)

## Common Questions

**Q: How frequently does Receiptor AI check my inbox for new receipts/invoices?**  
**A:** For Gmail and Outlook connections, Receiptor AI monitors your inbox continuously in near real time. For IMAP connections, it scans for new messages approximately once per hour.

**Q: Can I connect multiple email accounts?**  
**A:** Yes. You can add multiple Gmail, Outlook or IMAP inboxes under **Collect → Emails**, and each can be configured separately.

**Q: Will Receiptor AI send or modify emails in my inbox?**  
**A:** No. Receiptor AI has read‑only access; it only scans messages containing receipts and invoices and never sends or changes any emails.

**Q: What if my email account doesn't seem to connect?**  
**A:** Ensure you completed the provider's login/authorization flow and enabled continuous monitoring. If the problem persists, remove and re‑add the account or contact support.

**Q: Can I invite someone else to connect their inbox?**  
**A:** Yes. Use the **Invite a Guest** option in the **Emails** section. The guest will grant read‑only access to their inbox without needing to join your workspace.

## Support

If you need help connecting your email account, contact our support team at [info@receiptor.ai](mailto:info@receiptor.ai) or via live chat.